Privacy Policy

Privacy Policy

Introduction

Welcome to https://private-yacht-rental-dubai.terratrek.net! We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

However, please note that this policy does not extend to third-party platforms or services that you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Authorized User Account: If you create an account on our platform to book yacht rentals or access premium features, we collect and process your account information, including user names, passwords, and contact details.
  2. Website Visitors: When you visit our websites, we may gather data about your device, browser type, operating system, and IP address for analytics and security purposes.
  3. Communication with Us: We may contact you via email, phone, or SMS for various reasons, such as sending newsletters, providing order updates, or offering promotional offers. Your consent to receive these communications is voluntary.

Personal Data Collection

We collect several types of personal data to enhance your experience and personalize our services:

  • Account Information: This includes user names, email addresses, and passwords used to access your account.
  • Payment Details: We process payment information when you make a transaction, including cardholder name, credit/debit card numbers, expiration dates, and CVV codes.
  • Financial Data: For bookings and refunds, we may collect banking information, invoice addresses, and tax identification numbers.
  • Purchase History: Details of your rental bookings, including dates, locations, and service preferences, are recorded for future reference.
  • Mobile Device Identifiers: We may access unique device identifiers to provide personalized services and improve our applications.
  • Location Data: With your consent, we can gather location information to tailor recommendations and enhance the user experience.
  • Feedback and Reviews: We encourage customer feedback and will collect any text or media you choose to share.
  • Social Media Information: If you choose to connect our services with your social media accounts, we may access your public profile information.
  • Product Preferences: Data about products viewed, added to carts, or purchased on our website is used for targeted marketing.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience:

  • Strictly Necessary Cookies: These are essential for the smooth functioning of our website, ensuring security and enabling basic functionality.
  • Preference Cookies: We use these cookies to remember your preferences, language settings, and other customized features.
  • Analytics Cookies: They help us analyze how visitors interact with our site, providing insights into user behavior and improving our services.

Users have control over non-essential cookies through our Cookie Manager, allowing you to customize your tracking preferences.

Data Retention and Deletion

We adhere to data retention policies that comply with legal requirements and business needs:

  • Personal data is retained for as long as necessary for the purpose it was collected or as required by law.
  • Once the data’s purpose is fulfilled, we securely delete or anonymize the information to protect your privacy.

Security Measures

We prioritize the security of your personal data and take robust measures:

  • Employing industry-standard encryption protocols to safeguard data during transmission and storage.
  • Partnering with trusted third-party processors who adhere to strict security standards.

Children’s Privacy

We do not intentionally collect or seek to obtain personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately.

Your Data Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its accuracy.
  • Rectification: If your data is incomplete or incorrect, you can ask for corrections.
  • Erasure (Right to be Forgotten): In some regions, you may request the deletion of your data from our systems.
  • Restriction: You have the right to limit the processing of your data under certain circumstances.
  • Portability: Upon request, we can provide a copy of your data in a structured format for transfer to another controller.
  • Objection: You can object to the processing of your data for specific purposes.
  • Non-Discrimination: You are protected from unfair treatment due to exercising your data rights.

To exercise these rights or submit a complaint, please contact our dedicated privacy team via the details provided below.

Changes to Privacy Policy

We reserve the right to update this policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Us

For any questions, concerns, or requests related to your privacy:

We appreciate your trust in us, and we are committed to protecting your privacy throughout your interaction with our digital services.